Business coaching has gone from fad to fundamental. Leaders and organisations have come to understand how valuable it can be, and they’re adding “the ability to coach and develop others” to the ever-growing list of skills they require in all their managers. In theory, this means more employee development, more efficiently conducted. But in reality, few managers know how to make coaching work.
What is coaching? How does it impact performance? And is what I am currently doing aligned to best practice so that I can maximize the impact my coaching has?